In accordance with the Personal Data Protection Act 2010 ("the Act") and its subsidiary legislations, this Thunder Match Customer Privacy Notice ("Notice") is issued to all our valued customers, prospective customers, users of our digital application, visitors of our website(s) and visitors of retail outlets. This Notice specifies the Personal Data we collect and for which purpose, how we collect your Personal Data, to whom we disclose your Personal Data, as well as your rights with regards to your Personal Data.
For the purposes of this Notice:
|Categories of Data
|Personal identification and contact information
|Name, birth date, title, gender, birth, nationality, identification number including passport, email address, phone number, mobile number, alternative phone number, home address, and emergency contact information.
|Creation of account and login information
|Login details (including password) and other information used to access or secure our website, digital application, or system.
|Network traffic and any other related data
|IP address, cookies, web beacons, identification numbers, location data, online identifiers, device identification details, and language settings.
|Debit or credit card information, bank account details, billing address and payment history.
|Data obtained from internal and external communications
|Emails, records of communication through bots, messaging tools and/or other mobile communications including specified queue number, product code and reference number of our customer relations and queries form.
|Preferences in receiving information from and interacting in connection with our services or products, such as whether you would like to subscribe to Thunder Match’s email newsletters.
|Images captured by our closed-circuit televisions (CCTV) footage when you visit our retail outlets, branches or offices, information recorded by our reception when you visit our retail outlets, branches or offices, or any other information required for our security measures.
|Usage data or information
|Your usage of our services or products, and any data that you provide us or authorize through the services or products.
|Any other data you shared with us
|Testimony or feedback, opinions, reviews, comments, any information you may share with us on our social media platform, internal communication platforms, websites or our digital application(s).
|Provision of products and services
|Your data may be used to:
|Internal record and marketing
|Your data may be used for:
|Fraud prevention and security
|Your data may be used to:
|Compliance purposes and other related purposes
|Your data may be used:
Selaras dengan Akta Perlindungan Data Peribadi 2010 ("Akta") dan perundangan-perundangan subsidiarinya, Notis Privasi Pelanggan Thunder Match ("Notis") ini dikeluarkan kepada semua pelanggan kami yang dihargai, pelanggan berpotensi, pengguna aplikasi digital kami, pengunjung laman web kami, dan pengunjung kedai-kedai kami. Notis ini menentukan Data Peribadi yang kami kumpulkan dan untuk tujuan apa, bagaimana kami mengumpulkan Data Peribadi anda, kepada siapa kami mendedahkan Data Peribadi anda, serta hak-hak anda berkaitan dengan Data Peribadi anda.
Bagi tujuan Notis ini:
|Maklumat pengenalan diri dan perhubungan peribadi
|Nama, tarikh lahir, gelaran, jantina, tempat lahir, kewarganegaraan, nombor kad pengenalan termasuk pasport, alamat e-mel, nombor telefon, nombor telefon bimbit, nombor telefon alternatif, alamat rumah, dan maklumat perhubungan kecemasan.
|Penciptaan akaun dan maklumat log masuk
|Butiran log masuk (termasuk kata laluan) dan maklumat lain yang digunakan untuk mengakses atau melindungi laman web, aplikasi digital, atau sistem kami.
|Trafik rangkaian dan sebarang data berkaitan
|Alamat Protokol Internet (IP), kuki (cookies), suar web (web beacon), nombor pengenalan, data lokasi, pengenal peranti, dan tetapan bahasa.
|Butiran kad debit atau kredit, butiran akaun bank, alamat bil dan sejarah pembayaran.
|Data yang diperoleh daripada komunikasi dalaman dan luaran
|E-mel, rekod komunikasi melalui bot, alat penghantaran mesej, dan/atau komunikasi mudah alih lain termasuk nombor giliran yang ditentukan, kod produk, dan nombor rujukan borang hubungan dan pertanyaan pelanggan kami.
|Keutamaan menerima maklumat daripada dan berinteraksi dengan perkhidmatan atau produk kami, seperti sama ada anda ingin melanggan ke buletin e-mel Thunder Match.
|Imej yang dirakam oleh kamera litar tertutup (CCTV) kami apabila anda melawat kedai runcit, cawangan, atau pejabat kami, maklumat yang direkodkan oleh penyambut tetamu kami apabila anda melawat kedai runcit, cawangan, atau pejabat kami, atau sebarang maklumat lain yang diperlukan untuk langkah-langkah keselamatan kami.
|Data atau maklumat penggunaan
|Penggunaan perkhidmatan atau produk kami, dan sebarang data yang anda memberi kepada kami atau yang diberi kuasa kepara kami melalui perkhidmatan atau produk.
|Sebarang data lain yang anda berkongsi dengan kami
|Testimoni atau maklum balas, pendapat, ulasan, komen, sebarang maklumat yang anda mungkin kongsi dengan kami di platform media sosial kami, platform komunikasi dalaman, laman web atau aplikasi digital kami.
|Tujuan - tujuan
|Peruntukan produk dan perkhidmatan
|Data anda mungkin digunakan untuk:
|Rekod dalaman and pemasaran
|Data anda mungkin digunakan untuk:
|Pencegahan penipuan dan keselamatan
|Data anda mungkin digunakan untuk:
|Tujuan pematuhan undang-undang dan tujuan lain yang berkaitan
|Data anda mungkin digunakan untuk:
YOU acknowledge that this WEBSITE will operate only on those designated hardware and software platforms. YOU acknowledge that it is YOUR responsibility to have the appropriate software, hardware and internet connection to operate the then-current version of WEBSITE. TMT in our sole discretion, may modify the WEBSITE, terminate any events hold through this WEBSITE (“Website Event”), or discontinue any service through WEBSITE at any time without notice, and TMT also reserve all rights to cease supporting any hardware or software platform at any time without notice.
YOU acknowledge that some content of the WEBSITE is provided by third parties, and YOU also acknowledge that this WEBSITE may enable access to third parties’ services or websites. YOU agree to enjoy such services or websites and access at YOUR own discretion and such enjoyment shall be subject to the conditions and terms between YOU and such third parties., including but not limited to price of merchandize, order confirmation system, maximum order amount, product delivery and payment policy. YOU also acknowledge and agree that TMT will be is not responsible for neither the agreement between YOU and such third parties nor any content provided by such third parties.
YOU acknowledge that any software YOU downloaded or obtained via the WEBSITE shall be used in compliance with the End User License Agreement (“EULA”) provided or contained therein.
YOU acknowledge that nothing in this NOTICE gives YOU a right to use any of TMT’s trademarks, service marks, product or service names, slogans, logos or images unless YOU have agreed otherwise in writing with TMT.
YOU acknowledge that this NOTICE may reference other guidelines, notices, agreements or other terms and conditions of Website Event provided by TMT or any information contained in the WEBSITE, and such reference shall constitute an integral part of this NOTICE.
YOU acknowledge that TMT reserves the right to modify this NOTICE at any time, and each such modification shall be effective upon posting on the WEBSITE. YOUR continued use of the WEBSITE following any such modification will be deemed YOU agree to be bound by and YOUR acceptance of the modified NOTICE. It is therefore important that YOU read and visit this WEBSITE on a regular basis to ensure YOU are updated as to the applicable NOTICE. If YOU do not agree to be bound by this NOTICE and to abide by all applicable law, YOU must discontinue using the WEBSITE immediately.
YOU agree that the electronic format is the sole manner of declaration of intention of this WEBSITE or NOTICE.
YOU acknowledge that this NOTICE may reference in order to protect YOUR privileges, YOU shall abide by the Internet application custom. YOU agree the following actions are strictly prohibited:
Intellectual Property Right
YOU acknowledge that YOU are solely responsible for the information upload, transmit, input or provide to this WEBSITE by YOU, and none of such information represents the opinion of TMT. For the avoidance of doubt, information includes without limitation to, information, data, text, software, music, sound, photographs, graphics, video, messages or other materials (“Information”).
When YOU uploaded, transmitted, inputted or provided the Information to this WEBSITE, YOU grant TMT, its affiliates and subsidiaries, a worldwide, non-exclusive, non-revocable, royalty-free, transferable, sub-licensable right to promote and distribute part or all of the Information in any media formats with any manner, including without limitation to modify, reproduce, public broadcast, public transmission, adapt, distribute, publish, public release, or otherwise use the Information.
If YOU do not have authorization for the above right, please do not upload, transmit, input or provide Information to this WEBSITE.
If YOU are accused of allegedly infringing any third party IPR on three or more occasions, TMT reserves the right to terminate and/or restrict YOUR access to the WEBSITE.
All title and intellectual property rights in and to any third party content that is contained in the WEBSITE or may be accessed through the use of the WEBSITE, is the property of the respective content owners and may be protected by applicable intellectual property related laws and treaties
If YOU are aware of any actual or prospective infringement of any content of the WEBSITE, or an infringement notification is required in accordance with applicable laws or regulations, please submit the notification to TMT Customer Service Department with the contact information indicated in this NOTICE, TMT will proceed with the corresponding procedure in accordance with applicable laws.
Upon receipt of an infringement notification from a copyright holder or its agent, TMT will remove, disable YOUR access to or may take other actions to alleged infringing content or services in accordance with applicable laws. If YOU believe that such content or services were not infringing, YOU may submit a counter notification to TMT Customer Service Department with the contact information indicated in this NOTICE, TMT will proceed with the corresponding procedure in accordance with applicable laws.
To use all services provided in this WEBSITE, YOU acknowledge and accept the followings:
YOU are required to provide true, accurate, current and complete information about YOURSELF if prompted and requested by a registration process of TMT Account. YOU may access and correct YOUR personal information through this WEBSITE at any time.
YOU may view and change YOUR registration information by logging in and editing YOUR account settings on WEBSITE. For the security of YOUR account, YOU will be required to sign in with YOUR login ID and password. YOU are solely and entirely responsible for securing the confidentiality of YOUR password and user name and for any and all activities that occur under YOUR account.
If TMT finds that the account/password of TMT Account had been misappropriated, TMT may immediately suspend or terminate such TMT Account’s password, account (or any part thereof) or use of this WEBSITE, and remove all the Information related to such TMT Account from this WEBSITE.
YOU shall comply with this NOTICE and shall not be in violation of any applicable laws and regulations. TMT reserves the right to verify the validity of YOUR membership at any time during or after any Website Event, and reserves the right to disqualify YOU (even a Winner) from any Website Event including YOUR prize qualification who constitutes any misconduct for tampering or suspicion of tampering with Website Event without any notice. Failure of TMT to enforce any of its rights hereof does not constitute a waiver of those rights.
License and Restriction
Subject to the terms of this NOTICE, TMT hereby grants YOU a limited, personal, non-commercial, non-exclusive, non-sublicensable, non-assignable, free of charge license to access or enter the WEBSITE and its services. Except for rights granted expressly herein, YOU acknowledge that all other rights remain with TMT. Any and all rights, including without limitation, in the WEBSITE, are and shall remain the exclusive property of TMT and/or its licensors. Nothing in this NOTICE intends to transfer any such rights, or to vest any such rights to YOU.
No Removal of Notices: YOU agree that YOU will not remove, obscure, make illegible or alter any notices or indications of any rights and/or TMT’s rights and ownership thereof, whether such notice or indications are affixed on, contained in or otherwise connected to any materials.
E-Commerce Any purchases of products and services/support packages provided by TMT, shall be governed by the terms and conditions of the e-commerce store, please refer to TMT sales agreements and relevant policies.
Term and Termination
If for any reason this WEBSITE is not capable of running as planned, including but not limited to force majeure, technical failures, unauthorized intervention, fraud or any other cause beyond the control of TMT which corrupts or affects the administration, security, fairness, integrity or proper conduct of this WEBSITE, TMT reserves the right in its sole discretion to cancel, terminate, modify or suspend the WEBSITE subject to any written directions from a relevant governmental authority.
This NOTICE is effective until terminated by YOU or TMT. YOUR rights to use the WEBSITE will be terminated automatically without notice if YOU fail to comply with the terms and conditions mentioned in this NOTICE. In this regard, TMT will not bear any responsibility to YOU. Upon termination of this NOTICE, YOU shall immediately cease all use of the WEBSITE and its copies, in whole or in part.
Warranty Disclaimer and Limitation of Liability
TMT ensures that the computer system used in the WEBSITE has the reasonable expected safety standard.
YOU ACKNOWLEDGE THAT THE WEBSITE IS PROVIDED “AS IS.” THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS WEBSITE IS WITH YOU, INCLUDING BUT NOT LIMITED TO RELATED COST OF ALL NECESSARY SERVICING AND REPAIR. TO THE EXTENT PERMITTED BY LAW, TMT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE OR ANY OTHER INFORMATION OR DOCUMENTATION PROVIDED UNDER THIS NOTICE OR FOR THIS WEBSITE, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT, OR ANY WARRANTY ARISING OUT OF USAGE OR OUT OF COURSE OF PERFORMANCE. TMT ALSO MAKES NO WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEBSITES OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THIS WEBSITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.
THE ENTIRE RISK ARISING OUT OF THE USE AND/OR PERFORMANCE OF THIS SERVICE REMAINS WITH YOU. IN NO EVENT SHALL TMT, ITS LICENSORS OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, INTERRUPTION, LOSS OF INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF OR RELATING TO THIS NOTICE OR THE USE OF OR INABILITY TO USE THE SERVICE OR ANY PART THEREOF, EVEN IF TMT HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.
TMT shall not be responsible for any incorrect or inaccurate information, caused by the internet user or for any of the equipment or programming associated with or utilized in this WEBSITE, or for any technical error, or any combination thereof that may occur in the course of the administration of this WEBSITE including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, technical problems or traffic congestion on the internet or website, software failure, theft or destruction or unauthorized access to or alteration of entries and any injury or damage to YOUR computer related to or resulting from participating in or downloading any materials in this WEBSITE.
In the event that any prize is provided in Website Event, YOU acknowledge the following:
TMT accepts no responsibility for any tax implications that may arise from YOUR acceptance of the prize. Independent financial advice should be sought by YOU.
A prize, in whole or in part, is not allowed to transfer or exchange and cannot be liquidated unless specified otherwise.
In the event that a prize is not available despite TMT’s reasonable endeavors to procure the prize, TMT reserves the right to substitute a prize of equal recommended retail value, subject to any written directions from a relevant governmental authority.
TMT accepts no responsibility for any subsequent variation in the prize value.
In the event that any failure of a prize winner to take the prize within a certain period of time indicated in the Website Event is deemed a waiver of the right for a prize, and TMT, on its sole discretion, has the right to decide the substitution method of such prize winner.
YOU agree to defend, indemnify and hold harmless TMT and its affiliates, service providers, syndicators, distributors, licensors, officers, directors and employees, from and against any and all losses, damages, liabilities, and expenses arising out of any claim or demand (including reasonable attorneys’ fees and court costs), due to or in connection with YOUR violation of this Notice or any applicable law or regulation, or third-party right.
For further information regarding this NOTICE and referenced guidelines, contact TMT Customer Service Department by registered mail, facsimile, e-mail or phone at: